A global bank achieved DORA compliance across 24 jurisdictions with continuous-evidence collection. First-time audit pass.
Read case study →A global insurer rolled out 4 ServiceNow modules in waves over 18 months. Each wave shipped on schedule with stakeholder reviews every…
Read case study →A tier-1 bank rolled out a hardened Microsoft 365 security baseline across 80,000 mailboxes. Phishing-related incidents dropped 76%.
Read case study →An industrial manufacturer built Power BI operational dashboards across 14 plants. Plant managers see real-time KPIs every shift change.
Read case study →A 12-hospital network managed $400M annual capital projects on ServiceNow SPM. Project on-time delivery improved from 58% to 88%; portfolio reallocation now…
Read case study →A tier-1 telco coordinated a $1.8B multi-year 5G rollout across 4 national markets via ServiceNow SPM. Site activation accelerated 27%; cross-market dependency…
Read case study →A health system built an MLOps platform supporting 14 clinical-decision-support models. Model deployment time: 6 weeks → 3 days; full audit trail…
Read case study →A global bank built a multi-cloud strategy routing workloads to AWS or Azure based on regulatory and cost factors. Vendor-lock-in risk eliminated.
Read case study →A global insurer deployed GenAI summarization on 1.8M annual claims, summarizing the case timeline at handler login. Average handle time down 41%.
Read case study →A state government rolled out Microsoft 365 + Teams to 75,000 employees across 14 departments. Productivity baseline established; collaboration metrics up 47%.
Read case study →An industrial manufacturer migrated from legacy SAP to Dynamics 365 Finance + Supply Chain. ERP go-live in 11 months with no business…
Read case study →A hospital system shipped 32 Power Platform apps for niche clinical workflows that didn't justify EHR customization. Clinician hours reclaimed: 14,000+ annually.
Read case study →An insurance carrier automated 47 claims-side workflows on Power Platform — workforce-allocation, third-party requests, escalations. 28,000 claims-handler hours reclaimed annually.
Read case study →A tier-1 bank deployed Microsoft 365 Copilot to 4,200 relationship managers. Time on prep work down 38%; client-facing time up 22%.
Read case study →A scaling fintech migrated from a managed-hosting provider to AWS while achieving PCI-DSS Level 1 compliance. Migration completed in 6 months with…
Read case study →An industrial manufacturer built AWS IoT pipelines + data lake covering 240 plants. Predictive-maintenance models on the data lake reduced unplanned downtime…
Read case study →A specialty retailer rebuilt its customer analytics platform on Google Cloud (BigQuery + Vertex AI). Personalization model accuracy up 34%; campaign ROAS…
Read case study →A health system architected multi-cloud DR with Azure as primary and AWS as DR. RTO compressed to 90 minutes; RPO under 15…
Read case study →A tier-1 bank built real-time fraud-detection ML models scoring 4M transactions per hour. Fraud losses reduced 41%; false-positive rate dropped from 11:1…
Read case study →A regional health plan deployed Marketing Cloud for member engagement on preventive-care campaigns. Annual wellness-visit completion up 23%.
Read case study →A specialty apparel brand replatformed on Salesforce Commerce Cloud with headless front-end + unified OMS. Conversion up 32%; inventory accuracy 97%.
Read case study →A wealth manager deployed Einstein Next-Best-Action across 3,400 advisors. AUM growth from existing clients up 14%; advisor satisfaction with tooling up 28…
Read case study →A federal agency deployed an Azure secure landing zone aligned to FedRAMP High. Migrated 38 workloads in 9 months with zero compliance…
Read case study →A multi-state health system built an Azure-based clinical data platform unifying EHR, claims, and operational data. Population-health analytics queries that took hours…
Read case study →Whether you're modernizing an existing platform, implementing new capabilities, or exploring AI-driven transformation, Mergen's certified experts will help define the right roadmap, scope, and delivery approach for your business.
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