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All Analyst Mention / Award 5 Blog 65 Case Study 244 Newsletter 10 Press Release 16 Webinar / Event 39 Whitepaper / eBook 20

Why case studys from Mergen?

Built by the team actually doing the work.

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Measured outcomes

Every case study lists hard outcome metrics โ€” cycle time, cost, quality, NPS โ€” not soft win statements.

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Tier-1 enterprise scope

Programmes spanning Fortune-500 banks, top-10 insurers, global manufacturers, 32-hospital health systems.

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Reusable patterns

Each transformation distills into a repeatable architecture pattern โ€” codified in our delivery library.

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Case Studys โ€” page 7 of 11

244 total
Case Study ยท Education

K-12 District: Microsoft 365 Rollout to 80 Schools, 32,000 Students

A K-12 school district deployed Microsoft 365 + Teams to 80 schools and 32,000 students. Student-collaboration metrics tripled; teacher prep time reduced…

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Case Study ยท Education

Public University: Student Success on Salesforce Education Cloud

A public university deployed Salesforce Education Cloud for student success โ€” early-warning systems, advisor coordination. 4-year graduation rate up 6 points.

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Case Study ยท BFSI

Tier-1 Bank: 3-Year Digital Transformation Roadmap Delivered on Plan

A tier-1 bank co-designed a 3-year digital transformation roadmap with Mergen. Delivered all 18 strategic initiatives on plan; $80M cumulative outcome.

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Case Study ยท Technology

Top Law Firm: NLP for Contract Clause Extraction at Scale

A global law firm built NLP-based contract analysis for due-diligence engagements. Lawyer hours per engagement reduced 64%.

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Case Study ยท Manufacturing

Industrial Manufacturer: Computer Vision for Quality Inspection

An industrial manufacturer deployed computer-vision quality inspection on 12 high-volume production lines. Defect-detection rate up from 78% to 96%.

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Case Study ยท Retail

Retailer: Computer Vision Store Analytics โ€” Footfall + Conversion

A specialty retailer deployed computer-vision store analytics across 240 locations. Footfall + conversion data drives merchandising decisions.

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Case Study ยท Energy

Regional Utility: Predictive Energy-Demand Forecasting

A regional utility built ML-based demand forecasting per substation. Forecast accuracy improved 28%; grid-balancing operations now data-driven.

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Case Study ยท BFSI

Fintech: MLOps Platform for Real-Time Fraud Model Lifecycle

A fintech built an MLOps platform managing 14 fraud-detection models in production. Model deployment time: 6 weeks โ†’ 3 days; drift detection…

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Case Study ยท Public Sector

State Agency: GenAI-Assisted Citizen-Inquiry Response

A state agency deployed GenAI to draft responses to citizen inquiries with policy-grounded responses. Citizen-inquiry response time down 56%.

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Case Study ยท Manufacturing

Industrial Manufacturer: Production Analytics on Power BI + Snowflake

An industrial manufacturer unified production analytics across 14 plants on Snowflake + Power BI. 60+ dashboards in active daily use.

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Case Study ยท BFSI

Global Bank: Data Warehouse Modernization on Snowflake

A global bank migrated from a legacy enterprise data warehouse to Snowflake. Query performance up 14ร—; data-engineering team capacity up 38%.

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Case Study ยท Media

Streaming Media: Real-Time Analytics on Subscriber Engagement

A streaming media company built real-time subscriber-engagement analytics. Content-team decisions data-driven within minutes of release.

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Case Study ยท Healthcare

Health System: Enterprise Data Governance on Collibra + ServiceNow

A health system built enterprise data governance covering clinical, claims, and operational data domains. HIPAA + 21 CFR Part 11 audit-ready.

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Case Study ยท BFSI

Scaling Fintech: Cloud Infrastructure Modernization

A scaling fintech modernized cloud infrastructure with infrastructure-as-code, GitOps, and policy enforcement. Time-to-deploy new environments: days โ†’ minutes.

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Case Study ยท Telecom

Global Telco: Network Operations Modernization on AIOps

A global telco modernized network operations with ServiceNow ITOM + AIOps. Mean time to repair down 56%; network engineers freed for higher-value…

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Case Study ยท Manufacturing

Global Enterprise: Unified Monitoring + Observability Across 12 Business Units

A global enterprise unified monitoring across 12 business units on a single observability platform. Cross-BU incident correlation now possible.

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Case Study ยท Technology

B2B SaaS: Platform Engineering Practice + Internal Developer Platform

A B2B SaaS company built a platform engineering practice + internal developer platform. Lead time for changes down 78%; developer satisfaction up…

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Case Study ยท Manufacturing

Global Conglomerate: Multi-Cloud Operating Model Across AWS + Azure + GCP

A global manufacturing conglomerate with operations on all three clouds built a unified multi-cloud operating model. Per-cloud sprawl down 60%; cross-cloud visibility…

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Case Study ยท Media

Streaming Media: $40M Annual FinOps Cost Recovery

A streaming media company recovered $40M annually through a structured FinOps practice. Per-stream infrastructure cost down 28%.

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Case Study ยท Retail

Specialty Retailer: Microsoft Copilot for Merchandiser Productivity

A specialty retailer deployed Microsoft Copilot to 1,800 merchandisers and buyers. Time-to-decision on assortment + pricing decisions accelerated 32%.

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Case Study ยท Education

University System: Dynamics 365 + Salesforce for Admissions Management

A 14-campus university system unified admissions on Dynamics 365 + Salesforce. Application-to-decision cycle compressed 41%; yield rate up 8 points.

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Case Study ยท Public Sector

State Agency: Salesforce Service Cloud for Citizen Service Portal

A state agency built a unified citizen-service portal on Salesforce Service Cloud + Public Sector Solutions. 60% of inquiries now self-served.

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Case Study ยท Logistics

3PL Logistics: B2B Nurture Programmes on Marketing Cloud

A third-party logistics provider built B2B nurture programmes on Marketing Cloud. Long-cycle B2B win rate up 16%; sales-pipeline velocity up 24%.

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Case Study ยท Education

Research University: AWS for Genomic-Research Compute

A research university migrated genomic-research compute to AWS with FedRAMP-aligned controls. Researcher time-to-results compressed 67%.

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