Mergen integrates MES, SCADA, and ERP into a single operating picture, surfacing OEE, downtime, and cycle-time analytics across line, plant, and enterprise.
Mergen unified three MES platforms onto a real-time OEE pipeline; line supervisors see deviations within 30 seconds of occurrence.
Mergen designs supplier collaboration portals, demand-sensing analytics, and integrated S&OP platforms, surfacing risk events the moment upstream data shifts.
Mergen rolled out a supplier portal across 1,800 vendors with EDI / API ingestion and a Mergen-built early-warning model.
Mergen combines sensor telemetry, historian data, and ML to flag asset degradation early, routing anticipatory tickets so the right technician arrives prepared.
Predictive models trained on 2 years of historian data flag bearing-wear and seal failures 14-30 days before they manifest.
Mergen modernises QMS and CAPA workflows with computer-vision inspection, automated SPC, and closed-loop CAPA, freeing quality engineers for root-cause work.
Mergen integrated TrackWise + ServiceNow + ML-based vision inspection on three high-volume lines.
Plant-Floor Savvy
Our consultants have walked plants from automotive to semiconductor to pharma. We know what a control engineer values, and what won't survive contact with the line.
OT/IT Bridge
We work with PLCs, historians, and SCADA layers, not just ERPs. Edge architectures respect plant networks and the Purdue model without constraining innovation.
Multi-Cloud
Latency-sensitive workloads stay close to the line; analytics push to the cloud. We architect both, and the integrations between them, based on what each workload needs.
Outcomes
Engagements scoped against OEE, defect rate, downtime cost, and inventory turns. Measurable and repeatable.
MANUFACTURING SUCCESS
Real results from automotive, industrial, life sciences, and process manufacturing — measured in OEE points, defect reduction, and downtime hours saved.
See All Manufacturing Stories →General Counsel Outcome
Matter cycle time down
A Fortune 50's 280-attorney legal department moved off email + SharePoint onto ServiceNow Legal Service Delivery — matter cycle time down 32%.
Explore Industry →CFO Outcome
Close cycle reduced from 11 days to 6 days
A Fortune 100 industrial conglomerate consolidated 14 finance shared service centres into 3 hubs on ServiceNow, retiring 9 legacy ticketing tools.
Explore Industry →COO Outcome
Tier-2 visibility on 4,200 critical components (vs 0 baseline)
A global CPG built a tier-1+tier-2 supplier-risk early warning system after 3 disruptive years (pandemic, Suez, Red Sea).
Explore Industry →B2B Industrial Distributor
Order-cycle time: down
A B2B industrial distributor launched Commerce Cloud B2B for customer self-service. Order-cycle time down 64%; customer satisfaction up 32 NPS points.
Explore Industry →Industrial Conglomerate
Cross-BU customer view: in place
An industrial conglomerate integrated Salesforce across 12 BUs with 47 source systems. Single customer record; unified marketing + sales view.
Explore Industry →Whether you're modernizing an existing platform, implementing new capabilities, or exploring AI-driven transformation, Mergen's certified experts will help define the right roadmap, scope, and delivery approach for your business.
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