GLOBAL PRESENCE
Global Reach, Delivered Around the Clock.
Mergen operates from five Global Delivery Centers across the United States, United Kingdom, United Arab Emirates, India, and Australia. Our distributed engineering and advisory teams keep continuous support, platform delivery, and complex integration services active across your business day, year-round.
OFFICE NETWORK
LOCATIONS
United States
New York
Regional headquarters, executive leadership, and the dedicated AI / Now Assist research practice.
Primary 24x7 support shift coverage and architectural oversight for United States, Canada, and Latin American enterprise accounts.
United Kingdom & UAE
London
European delivery center specializing in highly regulated sectors. Houses dedicated practices for compliance frameworks including DORA, GDPR, MiFID, and the FCA.
Dubai
Middle East delivery and advisory center driving public sector digital transformation, legacy modernization, and regional enterprise cloud integrations.
India & Australia
Hyderabad
Mergen's largest delivery center and our ServiceNow Digital Workflow Center of Excellence.
Houses the platform engineering academy for advanced architect certification. Serves as a core 24x7 overnight support engine.
Sydney
Asia-Pacific delivery anchor driving regional enterprise workflow automation, localized cloud architecture, and close-proximity account management.
FOLLOW-THE-SUN ADVANTAGE
No timezone friction. Continuous delivery.
By anchoring our operations across the United States, United Kingdom, UAE, India, and Australia, Mergen removes timezone friction from enterprise delivery.
Critical data migrations, platform cleanups, and AI readiness deployments move continuously through our global engineering pipeline.
DELIVERY RELAY · 24-HOUR COVERAGE
New York
GMT−5
London
GMT+0
Dubai
GMT+4
Hyderabad
GMT+5:30
Sydney
GMT+11
Continuous engineering coverage
Active across all time zones · Year round