Measured outcomes
Close cycle reduced from 11 days to 6 days
9 legacy ticketing tools retired
Audit cycle effort down 40%
$8.4M annualized run-cost savings
14 regional finance shared service centres, each with their own ticketing tool, SLA conventions, and reporting. Closing the books took 11 days. Audit traceability across centres was manual.
Consolidation onto ServiceNow Finance Operations with 3 super-hubs (Americas, EMEA, APAC). One global case taxonomy, one SLA convention, one audit trail. Workday integration for transactional GL data; ServiceNow for case-driven workflows like vendor onboarding, AP exception handling, and intercompany reconciliation.
Connect with a Mergen architect to scope an outcome-led engagement.
Connect with a certified architect and explore how Mergen can accelerate your transformation.
Receive a comprehensive platform health check and a prioritized roadmap.
See how organizations like yours achieved measurable results.
Ready to go? Tell us about your initiative and we'll scope an engagement in 48 hours.