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Mergen named ServiceNow Elite Partner and Center of Excellence of the Year

Measured outcomes

What this programme actually delivered.

18 days

Time to fully-cleared productive employee: 18 days → 6 days

100%

Compliance attestations: 100% on-time completion

+38

Hiring-manager satisfaction: +38 NPS

82%

Compliance-team manual coordination: down 82%

The challenge

A scaling fintech onboarding 80+ employees per month into financial-regulated roles needed background checks, FINRA registrations, system access, and policy attestations — all coordinated. The legacy email-driven process took 18 days.

What we built

HRSD with a regulated-onboarding workflow that orchestrates background checks, FINRA registrations, IT access, and compliance attestations in parallel. Approvals routed automatically; status visible to candidate, hiring manager, and compliance.

Outcomes

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