CASE STUDY

Industrial Distributor: Salesforce Sales Cloud Across 1,800 Distributors

An industrial-products manufacturer deployed Sales Cloud across 1,800 distributors with custom partner-portal flows. Distributor-quoted revenue up 18% in 2 quarters.

May 9, 2026 · 2 min read · By admin

At a glance

Industry: Manufacturing
Topics: Sales Cloud · Salesforce
Published: May 2026
Headline outcome: 18% Distributor-quoted revenue: up 18% in…

Measured outcomes

What this programme actually delivered.

18%

Distributor-quoted revenue: up 18% in 2 quarters

3 weeks

Distributor onboarding: 3 weeks → 4 days

72%

Pricing-exception cycle time: down 72%

Distributor portal NPS: 67 (from never-measured)

The challenge

An industrial-products manufacturer relied on 1,800 distributors for 60% of revenue. Distributors had no real-time visibility into product availability, pricing exceptions, or commission status.

What we built

Sales Cloud with a custom Experience Cloud partner portal. Real-time inventory + pricing visibility for distributors. Workflow for distributor-led quote requests with auto-approval rules. Commission tracking embedded.

Outcomes

Distributor-quoted revenue: up 18% in 2 quarters
Distributor onboarding: 3 weeks → 4 days
Pricing-exception cycle time: down 72%
Distributor portal NPS: 67 (from never-measured)

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Industrial Distributor: Salesforce Sales Cloud Across 1,800 Distributors

What this programme actually delivered.

The challenge

What we built

Outcomes

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