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Resources

9 total
Blog

Why Most CRM Implementations Fail — And How Yours Doesn’t

Most CRM implementations stall at adoption. Three patterns separate successful rollouts from the long tail of failures.

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21% CHANGE
Case Study

Independent RIA Firm: Sales Cloud + Financial Services Cloud for Advisor Productivity

A Registered Investment Advisor with $14B AUM rolled out Sales Cloud + FSC for 240 advisors. AUM growth from existing clients up…

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Webinar / Event

Webinar: Industry Cloud — When to Use It, When to Skip It

Industry Cloud accelerates some deployments + slows others. This webinar covers the decision framework.

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Webinar / Event

Webinar: Salesforce Industries Cloud — Health, FSC, Public Sector Patterns

A 60-minute deep-dive on Salesforce Industries Cloud deployments — Health Cloud, Financial Services Cloud, and Public Sector Solutions.

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Webinar / Event

Webinar: Salesforce Data Cloud — Identity Resolution Across Brands

Identity resolution patterns in Salesforce Data Cloud — from a multi-brand CPG and a B2B SaaS company's production deployments.

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18% CHANGE
Case Study

Industrial Distributor: Salesforce Sales Cloud Across 1,800 Distributors

An industrial-products manufacturer deployed Sales Cloud across 1,800 distributors with custom partner-portal flows. Distributor-quoted revenue up 18% in 2 quarters.

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41% CHANGE
Case Study

Insurance Carrier: Broker Portal on Sales Cloud + Experience Cloud

A specialty insurer rebuilt broker engagement on Salesforce Sales Cloud + Experience Cloud. Broker submission volume up 41% in year one.

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14% CHANGE
Case Study

Wealth Manager: Einstein Next-Best-Action for Advisor Productivity

A wealth manager deployed Einstein Next-Best-Action across 3,400 advisors. AUM growth from existing clients up 14%; advisor satisfaction with tooling up 28…

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Case Study

Top-10 US Mortgage Lender: 36-Hour Time-to-Decision with Salesforce FSC

A top-10 US lender replaced a 30-year-old origination platform with Salesforce Financial Services Cloud + Mergen DocAI. STP rose from 32% to…

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