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Mergen named ServiceNow Elite Partner and Center of Excellence of the Year

Measured outcomes

What this programme actually delivered.

21%

AUM growth from existing clients: up 21%

+27%

Advisor productivity: +27%

240

240 advisors on unified platform

The challenge

An independent RIA serving high-net-worth clients had 240 advisors using inconsistent CRM tooling. Cross-advisor visibility for shared households was minimal.

What we built

Sales Cloud + FSC unified platform with household-centric data model. Compliance-aware activity logging. Custom Lightning components for advisor workflows.

Outcomes

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