Browse Mergen content

Salesforce has named Mergen Partner of the Year for Financial Services Cloud — recognition of 11 successful FSC programmes in 2026.

Mergen’s Engineering Academy expands to Tokyo and Toronto, taking annual capacity to 320+ trained platform engineers.

Q2 awards season highlights, new industry practice launches in Aerospace + Defense, and customer wins from Q2.

A major US symphony orchestra unified patron experience on Salesforce — subscription renewal +18%.

Three Chief Customer Officers compare notes on CX strategy across airline, banking, and retail — what travels and what doesn’t.

A top-20 pharma unified HCP data across Veeva, SAP, and 7 regional CRMs into Salesforce Data Cloud via Mulesoft — without breaking validated systems.

A high-growth SaaS firm rebuilt its revenue architecture as it crossed $2B ARR — quote-to-cash now closes in hours, not days.

A panel for CIOs — does the platform-of-platforms strategy still work, or is the N+1 portfolio approach winning?

First newsletter of 2028 — new industry reference reports, customer wins from Q1, and what’s coming.

A top-10 pharma consolidated 8 regional marketing automation tools into Salesforce Marketing Cloud + Data Cloud, with HCP-grade compliance.