Mergen Q1 2028 Newsletter — New Industry Reference Reports + Customer Wins
First newsletter of 2028 — new industry reference reports, customer wins from Q1, and what's coming.
May 9, 2026·2 min read·By admin
At a glance
Topics
Microsoft · Salesforce · Servicenow
Published
May 2026
Welcome to Mergen Q1 2028
Q1 brought three new industry-specific reference architectures (Insurance, Retail+CPG, Government), record customer wins, and the launch of our Engineering Academy expansion to Tokyo + Toronto.
New industry reference reports
Insurance Industry Reference Architecture
Retail + CPG Industry Reference Architecture
Government Industry Reference Architecture
Customer wins (Q1)
National residential brokerage — 18,000 agents on Salesforce live
Investment bank — sub-second SecOps detection in production
Pipeline operator — TSA-aligned OT cybersecurity programme delivered
Major newspaper publisher — subscription transformation complete
Engineering Academy expansion
Mergen Engineering Academy now operates from 4 cities — Bangalore (HQ), Austin, London, and now Tokyo + Toronto. Annual capacity: 320+ new platform engineers trained + certified.
Whether you're modernizing an existing platform, implementing new capabilities, or exploring AI-driven transformation, Mergen's certified experts will help define the right roadmap, scope, and delivery approach for your business.