Mergen Q4 2027 Newsletter — Year in Review + 2028 Roadmap
End-of-year wrap from Mergen — 2027 highlights, customer-program outcomes, and what's coming in 2028.
May 9, 2026·2 min read·By admin
At a glance
Topics
Microsoft · Salesforce · Servicenow
Published
May 2026
Welcome to Mergen Q4 2027
2027 has been our biggest year yet. 280+ enterprise programs, 15 specialty practices, and 1,800 platform engineers across three global delivery centres. The State of Engineering report, FinOps toolkit, and inaugural Industry Summits all landed.
2027 highlights
280+ programs delivered across 9 industry practices
15 specialty practices active (Now Assist, FinOps, AI Governance, etc.)
1,800 platform engineers across delivery network
Net Promoter Score across all clients: 74 (up from 71)
4 new offices opened
Major releases this year
State of Engineering report (annual + free)
FinOps toolkit (open-source, MIT license)
Mergen Maturity Model toolkit (open-source)
2028 roadmap
Industry-specific State of reports (BFSI, Healthcare, Telecom, Manufacturing)
Whether you're modernizing an existing platform, implementing new capabilities, or exploring AI-driven transformation, Mergen's certified experts will help define the right roadmap, scope, and delivery approach for your business.