Browse Mergen content

Mergen has acquired a boutique Salesforce specialty practice with deep Industries Cloud expertise — Health Cloud, Financial Services Cloud, and Public Sector Solutions.

A public university deployed Salesforce Education Cloud for student success — early-warning systems, advisor coordination. 4-year graduation rate up 6 points.

Integration patterns for organizations running both Salesforce and ServiceNow. Common pitfalls, recommended architectures, and live demos.

A 14-campus university system unified admissions on Dynamics 365 + Salesforce. Application-to-decision cycle compressed 41%; yield rate up 8 points.

A state agency built a unified citizen-service portal on Salesforce Service Cloud + Public Sector Solutions. 60% of inquiries now self-served.

A third-party logistics provider built B2B nurture programmes on Marketing Cloud. Long-cycle B2B win rate up 16%; sales-pipeline velocity up 24%.

A 36-page reference architecture for healthcare platform strategy — clinical, administrative, patient-facing — with HIPAA + HITRUST patterns.

Quarterly digest from Mergen — recap of the Industry Summit, new specialty practices, customer wins, and Q4 roadmap.

End-of-year wrap from Mergen — 2026 highlights, the State of Engineering report findings, and 2027 roadmap.

First newsletter of 2027 — what changed, what’s shipping, and the customer wins that opened the year.