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Resources

56 total
Press Release

Mergen Engineering Academy Opens in Tokyo and Toronto

Mergen's Engineering Academy expands to Tokyo and Toronto, taking annual capacity to 320+ trained platform engineers.

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Newsletter

Mergen Q2 2028 Newsletter — Awards Season + New Industry Practice Launches

Q2 awards season highlights, new industry practice launches in Aerospace + Defense, and customer wins from Q2.

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Press Release

Mergen Named Salesforce Partner of the Year — Financial Services 2027

Salesforce has named Mergen Partner of the Year for Financial Services Cloud — recognition of 11 successful FSC programmes in 2026.

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5 KEY METRIC
Case Study

Major Symphony Orchestra — Patron Experience Platform

A major US symphony orchestra unified patron experience on Salesforce — subscription renewal +18%.

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Webinar / Event

Webinar — CCO Panel on CX 2027 — Airline, Banking, Retail

Three Chief Customer Officers compare notes on CX strategy across airline, banking, and retail — what travels and what doesn't.

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Webinar / Event

Webinar — CIO Platform Strategy for 2027 — One Cloud, Two Clouds, or N+1?

A panel for CIOs — does the platform-of-platforms strategy still work, or is the N+1 portfolio approach winning?

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Newsletter

Mergen Q1 2028 Newsletter — New Industry Reference Reports + Customer Wins

First newsletter of 2028 — new industry reference reports, customer wins from Q1, and what's coming.

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Webinar / Event

Webinar: CDP Architecture — B2B vs B2C Patterns

B2B and B2C CDP deployments are very different. This webinar covers the architectural patterns that fit each.

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Whitepaper / eBook

Insurance Industry Reference Architecture — Life, P&C, Specialty, Reinsurance

A 36-page reference architecture for the insurance industry — covering life, P&C, specialty, and reinsurance carriers.

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Whitepaper / eBook

Retail + CPG Industry Reference Architecture

A 32-page reference architecture for retail + CPG — omnichannel commerce, loyalty, supply chain, and the data platform underpinning it all.

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