First newsletter of 2027 — what changed, what's shipping, and the customer wins that opened the year.
Read more →Mergen has doubled EMEA headcount over the past 18 months, with the London delivery centre crossing 350 platform engineers.
Read more →A 36-page reference architecture for healthcare platform strategy — clinical, administrative, patient-facing — with HIPAA + HITRUST patterns.
Read more →Quarterly digest from Mergen — recap of the Industry Summit, new specialty practices, customer wins, and Q4 roadmap.
Read more →Identity resolution patterns in Salesforce Data Cloud — from a multi-brand CPG and a B2B SaaS company's production deployments.
Read more →An industrial-products manufacturer deployed Sales Cloud across 1,800 distributors with custom partner-portal flows. Distributor-quoted revenue up 18% in 2 quarters.
Read more →A specialty insurer rebuilt broker engagement on Salesforce Sales Cloud + Experience Cloud. Broker submission volume up 41% in year one.
Read more →A telecom carrier built a white-glove Service Cloud experience for its top-100 enterprise accounts with named technical-account managers and 24×7 dedicated escalation.
Read more →A regional health plan deployed Marketing Cloud for member engagement on preventive-care campaigns. Annual wellness-visit completion up 23%.
Read more →A specialty apparel brand replatformed on Salesforce Commerce Cloud with headless front-end + unified OMS. Conversion up 32%; inventory accuracy 97%.
Read more →Whether you're modernizing an existing platform, implementing new capabilities, or exploring AI-driven transformation, Mergen's certified experts will help define the right roadmap, scope, and delivery approach for your business.
Book a Discovery Call