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CASE STUDY

Apparel Brand: Headless Commerce on Salesforce Commerce Cloud + OMS

A specialty apparel brand replatformed on Salesforce Commerce Cloud with headless front-end + unified OMS. Conversion up 32%; inventory accuracy 97%.

May 9, 2026 · 2 min read · By admin
At a glance
32% CHANGE
Industry
Retail
Topics
Commerce Cloud · Salesforce
Published
May 2026
Headline outcome
32% Online conversion: up 32%

Measured outcomes

What this programme actually delivered.

32%

Online conversion: up 32%

51%

Mobile conversion: up 51%

97%

Inventory accuracy across channels: 97%

3

International market launch: 3× faster than projection

The challenge

An apparel brand on a 12-year-old commerce platform had hit the ceiling. Mobile experience was dated, inventory was inconsistent across channels, and the upgrade path was prohibitive.

What we built

Headless Commerce Cloud + custom React storefront. Unified OMS connecting D2C, wholesale, and 200 retail stores. Real-time inventory propagation across channels. Composable checkout for international expansion.

Outcomes

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