Module / Topic: Commerce Cloud

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Retail + CPG Industry Reference Architecture
A 32-page reference architecture for retail + CPG — omnichannel commerce, loyalty, supply chain, and the data platform underpinning it all.
Department Store Chain: Omnichannel Orchestration on Salesforce + Custom OMS
A department store chain unified omnichannel orchestration across 240 stores + e-comm + marketplaces. Order-fulfillment cost per unit down 22%.
Off-Price Retailer: Treasure-Hunt Commerce Cloud Implementation
An off-price retailer launched a Commerce Cloud experience preserving the in-store treasure-hunt feel online. Unique-visit-to-purchase rate up 34%.
B2B Industrial Distributor: Commerce Cloud B2B for Customer Self-Service
A B2B industrial distributor launched Commerce Cloud B2B for customer self-service. Order-cycle time down 64%; customer satisfaction up 32 NPS points.
Specialty Retailer: Einstein for Dynamic Pricing + Promotion Optimization
A specialty retailer deployed Einstein for dynamic pricing + promotion optimization. Margin protection + revenue lift simultaneously.
Apparel Brand: Headless Commerce on Salesforce Commerce Cloud + OMS
A specialty apparel brand replatformed on Salesforce Commerce Cloud with headless front-end + unified OMS. Conversion up 32%; inventory accuracy 97%.