Mergen Q2 2026 Newsletter — Bangalore Milestone, AI Research Practice, and the Engineering Summit
Quarterly digest from Mergen — Bangalore crossing 1,000 engineers, the launch of our AI research practice, and recap of the Mergen Engineering Summit.
May 9, 2026·2 min read·By admin
At a glance
Topics
Microsoft · Now Intelligence / AI · Salesforce
Published
May 2026
Welcome to Mergen Q2 2026
This quarter’s digest covers the Bangalore delivery centre passing 1,000 engineers, the launch of our AI / Now Assist research practice in Austin, and a recap of the inaugural Mergen Engineering Summit.
Featured: Mergen Engineering Summit 2026
The first Mergen Engineering Summit ran in Austin in May, hosting 240 senior architects from across our three delivery centres plus selected client engineering leaders. Three days of sessions on platform engineering, AI deployment patterns, and the federated CoE model. Recordings available to attendees and clients on request.
Customer wins this quarter
Top-10 US mortgage lender — Salesforce FSC + DocAI rollout: STP up from 32% to 85%
Federal agency — SecOps deployment: MTTR down to 8 minutes; 100% FISMA pass
Tier-1 bank — fourth consecutive Now Platform upgrade shipped in a single weekend
New from the AI Research Practice
“Grounded summarization in regulated industries” — our first published research paper — went live last month. It’s available to clients on request and excerpted in our blog.
Coming up in Q3
Publication of the second-edition CoE Playbook
Webinar series on multi-module program delivery
The annual Mergen Industry Summit, by industry track (BFSI / Healthcare / Telecom)