Mergen Crosses 1,000-Engineer Milestone at Bangalore Delivery Centre
Mergen's Bangalore delivery centre — the firm's primary 24×7 follow-the-sun support hub — now houses over 1,000 platform engineers and architects.
May 9, 2026·2 min read·By admin
At a glance
Topics
Microsoft · Salesforce · Servicenow
Published
May 2026
Bangalore, India — Mergen IT Services today announced that its Bangalore delivery centre has crossed 1,000 platform engineers and architects, making it the largest single ServiceNow / Salesforce / Microsoft delivery hub in the firm’s global network.
“Bangalore is where we run the night-shift coverage for our Americas and EMEA clients, where our Platform Engineering Academy is based, and where most of our new senior architects are mentored,” said the firm’s Chief Operating Officer. “Reaching 1,000 is a meaningful inflection — it means we can fully cover any time zone’s production support load with senior depth.”
What the milestone signals
24×7 senior coverage — every support pod now has at least one L3 architect on-shift across all three time zones
Academy capacity — the Bangalore academy can train and certify 80+ new platform engineers per quarter
Specialty practices — Bangalore now houses dedicated practices for Now Assist research, integration engineering, and Performance Analytics
About Mergen
Mergen IT Services is a global enterprise platform consulting firm specializing in ServiceNow, Salesforce, and Microsoft transformation. With three global delivery centres (Austin, London, Bangalore) and clients across nine industries, Mergen ships outcome-led engagements with the engineering rigor of a software firm and the partnership depth of a top-tier consultancy.