PRESS RELEASE

Mergen Named Leader in Everest Group PEAK Matrix for ServiceNow Services

Everest Group has named Mergen a Leader in the PEAK Matrix Assessment for ServiceNow Services 2027.

May 9, 2026 · 2 min read · By admin

At a glance

Topics: Implementation Services · Servicenow
Published: May 2026

Mergen has been positioned as a Leader in the Everest Group PEAK Matrix Assessment for ServiceNow Services 2027. The assessment evaluates 28 service providers across delivery capability, market impact, and customer success.

Cited strengths

“Differentiated engineering-first delivery model”
“Strong industry vertical depth in BFSI, healthcare, and public sector”
“Above-average customer NPS and reference quality”
“Investment in proprietary accelerators driving faster outcomes”

The full PEAK Matrix report is available to Everest Group subscribers. Excerpts available on request.

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Mergen Named Leader in Everest Group PEAK Matrix for ServiceNow Services

Cited strengths

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