Why case studys from Mergen?
Every case study lists hard outcome metrics โ cycle time, cost, quality, NPS โ not soft win statements.
Programmes spanning Fortune-500 banks, top-10 insurers, global manufacturers, 32-hospital health systems.
Each transformation distills into a repeatable architecture pattern โ codified in our delivery library.
A regulated utility delivered a 3-year zero-trust roadmap covering 38,000 employees and 12,000 OT assets โ including grid SCADA.
A defense agency hardened cybersecurity across DoD-aligned systems with NIST RMF compliance. Continuous-monitoring evidence collected automatically.
Read case study โA pipeline operator hardened OT cybersecurity across 14,000 miles of pipeline + 240 control points. TSA pipeline-security directives compliance maintained.
Read case study โA global investment bank deployed sub-second SecOps detection across 14 trading floors. Trading-related security incidents down 89%; zero trading disruptions.
Read case study โA global bank consolidated multi-vector cybersecurity (DDoS, phishing, insider threat, account takeover) on a unified ServiceNow SecOps + Splunk SIEM stack.
Read case study โA multi-state health system built unified cybersecurity covering HIPAA + HITRUST controls plus ransomware readiness. Recovery validation runs quarterly.
Read case study โAn industrial manufacturer unified cybersecurity across IT + OT with Purdue-model preservation. ICS-targeted incidents detected in minutes, not days.
Read case study โA specialty retailer hardened PCI-DSS posture across e-comm + 800 stores. PCI audit zero findings; customer-data incidents down 89%.
Read case study โAn integrated energy major built unified cybersecurity covering both IT and OT environments. NERC-CIP audits passed first-time; visibility into OT incidents tripled.
Read case study โAn integrated oil & gas company hardened ICS cybersecurity across 14 refineries. Cyber-incident detection time at the OT layer reduced from days…
Read case study โA scaling fintech deployed SIEM + SOAR with custom playbooks for the financial-services threat landscape. Mean time to detect malicious activity: 4…
Read case study โA streaming media company built ransomware-specific incident-response playbooks + tabletop exercises. Recovery-point objective for crown jewels: under 1 hour.
Read case study โA global bank achieved DORA compliance across 24 jurisdictions with continuous-evidence collection. First-time audit pass.
Read case study โA global insurer rolled out 4 ServiceNow modules in waves over 18 months. Each wave shipped on schedule with stakeholder reviews every…
Read case study โAn academic medical centre achieved HITRUST CSF certification with continuous-monitoring evidence collected from ServiceNow SecOps. Audit-prep effort reduced 84%.
Read case study โAn investment bank deployed ServiceNow SecOps with SOAR playbooks specifically tuned for financial-fraud signal patterns. Fraud-related incident response time dropped 78%.
Read case study โA federal agency consolidated identity and access management across 14 sub-departments, achieving zero-trust authentication for 65,000 employees in 9 months.
Read case study โA federal agency consolidated security operations across 12 departments on ServiceNow SecOps. Mean time to respond dropped to 8 minutes; FISMA evidence…
Read case study โEvery Mergen case study was written by a working practitioner. Want a conversation with one of them?
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