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Mergen named ServiceNow Elite Partner and Center of Excellence of the Year

Measured outcomes

What this programme actually delivered.

71%

Mean-time-to-respond: down 71%

14

Insider-threat detection: 14 cases caught proactively (Y1)

22

Tooling consolidation: 22 → 6 primary security tools

The challenge

A global bank’s defensive posture spanned dozens of point tools. Cross-vector incident correlation was manual; mean-time-to-respond drifted up despite increasing security spend.

What we built

Unified SecOps + SIEM stack with playbooks for the 8 most common attack patterns. Cross-vector correlation rules. Insider-threat detection integrated with HR + DLP signals. Continuous-monitoring evidence for FFIEC + DORA.

Outcomes

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