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CASE STUDY

Academic Medical Centre: HITRUST CSF Continuous Monitoring on SecOps

An academic medical centre achieved HITRUST CSF certification with continuous-monitoring evidence collected from ServiceNow SecOps. Audit-prep effort reduced 84%.

May 9, 2026 · 2 min read · By admin
At a glance
84% CHANGE
Industry
Healthcare
Topics
Compliance · SecOps / GRC · Servicenow
Published
May 2026
Headline outcome
84% Audit-prep effort: down 84%

Measured outcomes

What this programme actually delivered.

84%

Audit-prep effort: down 84%

The challenge

An academic medical centre needed HITRUST CSF certification but found the annual evidence-collection cycle consumed 6 weeks of effort across 18 staff. Repeating this annually was unsustainable.

What we built

ServiceNow SecOps + GRC with HITRUST control-mapping. Each control has automated evidence sources (logs, policies, configurations). Auditors receive read-only access to evidence dashboards instead of being walked through individual artefacts.

Outcomes

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