A leading US oncology research center modernized clinical trial ops — patient enrollment cycle time down 31%.
Read more →A 32-hospital health system tackled clinician burnout by moving non-clinical workflows off Epic and onto ServiceNow Healthcare Workflows.
Read more →A behavioral-health network rolled out HRSD for 80-site clinician workforce. Clinician burnout reduced 18%; HR satisfaction up 32 NPS points.
Read more →A value-based-care organization built outcomes analytics across 240 PCPs + 14 specialist networks. Quality-metric performance improved across 18 of 22 measures.
Read more →A regional health plan rolled out CSM for member services across 2.4M members. Inquiry-resolution time down 38%; CMS Star Rating improved 1…
Read more →A genomic-research lab built a multi-cloud genomic-data platform. Researcher time-to-results: weeks → hours; HIPAA + IRB compliance maintained.
Read more →A health network deployed NLP to synthesize clinical notes for care-coordination summaries. Care-coordination cycle compressed 47%.
Read more →A health system architected multi-cloud (Azure primary, AWS DR) for clinical-workload survivability. 90-min RTO; 15-min RPO; quarterly drills validate readiness.
Read more →A health system unified clinical operations (ServiceNow), patient experience (Salesforce Health Cloud), and clinician productivity (Microsoft) onto a shared identity + data…
Read more →A multi-state health system built unified cybersecurity covering HIPAA + HITRUST controls plus ransomware readiness. Recovery validation runs quarterly.
Read more →Whether you're modernizing an existing platform, implementing new capabilities, or exploring AI-driven transformation, Mergen's certified experts will help define the right roadmap, scope, and delivery approach for your business.
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