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A multi-state hospital system built an operational-resilience programme on ServiceNow. Critical-service recovery objectives validated quarterly.

A health system built enterprise data governance covering clinical, claims, and operational data domains. HIPAA + 21 CFR Part 11 audit-ready.

A multi-state health system deployed Now Assist on clinical-documentation workflows. Clinician note-taking time reduced 38%.

A 36-page reference architecture for healthcare platform strategy — clinical, administrative, patient-facing — with HIPAA + HITRUST patterns.

A 12-hospital network managed $400M annual capital projects on ServiceNow SPM. Project on-time delivery improved from 58% to 88%; portfolio reallocation now happens monthly.

A health system built an MLOps platform supporting 14 clinical-decision-support models. Model deployment time: 6 weeks → 3 days; full audit trail for regulatory review.

A hospital system shipped 32 Power Platform apps for niche clinical workflows that didn’t justify EHR customization. Clinician hours reclaimed: 14,000+ annually.

A health system architected multi-cloud DR with Azure as primary and AWS as DR. RTO compressed to 90 minutes; RPO under 15 minutes for critical clinical workloads.

A regional health plan deployed Marketing Cloud for member engagement on preventive-care campaigns. Annual wellness-visit completion up 23%.

A multi-state health system built an Azure-based clinical data platform unifying EHR, claims, and operational data. Population-health analytics queries that took hours now run in seconds.