Measured outcomes
65,000 employees migrated to unified identity in 9 months
Zero-trust enforcement on 100% of systems
Cross-department collaboration friction reduced by ~70% (measured by lifecycle timing)
Identity-related incidents down 84% year-over-year
14 federal sub-departments with 14 different identity stores. Cross-agency collaboration required cumbersome credential sharing. The mandate: zero-trust architecture, PIV/CAC card enforcement, and continuous-monitoring compliance — without disrupting day-to-day operations.
Federated identity-graph on Microsoft Entra + ServiceNow Identity Lifecycle. PIV/CAC integration for high-assurance authentication. Risk-based access policies enforced at every system. Continuous monitoring dashboards exporting evidence to FISMA controls automatically.
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