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Mergen named ServiceNow Elite Partner and Center of Excellence of the Year

Measured outcomes

What this programme actually delivered.

18

18 plants on consistent OT cybersecurity baseline

800

NIST SP 800-82 audit-readiness

The challenge

An industrial manufacturer’s 18 plants ran legacy OT systems that hadn’t been patched in years. IT cybersecurity didn’t see OT events. ICS attacks were known to be active in the sector.

What we built

OT-network passive monitoring (Claroty), IT/OT bridge for incident escalation while preserving Purdue model boundaries. Custom playbooks for ICS-targeted patterns. Cross-plant threat intelligence sharing.

Outcomes

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