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All Analyst Mention / Award 5 Blog 65 Case Study 244 Newsletter 10 Press Release 16 Webinar / Event 39 Whitepaper / eBook 20
Filtered by topic Power Platform ร— View all case studys โ†’

Why case studys from Mergen?

Built by the team actually doing the work.

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Measured outcomes

Every case study lists hard outcome metrics โ€” cycle time, cost, quality, NPS โ€” not soft win statements.

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Tier-1 enterprise scope

Programmes spanning Fortune-500 banks, top-10 insurers, global manufacturers, 32-hospital health systems.

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Reusable patterns

Each transformation distills into a repeatable architecture pattern โ€” codified in our delivery library.

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All Case Studys

8 total
Case Study ยท Public Sector

Major US City: Power Platform Apps for Citizen + Municipal Operations

A major US city deployed 80+ Power Platform apps across 14 departments. Citizen-services backlog cleared; department productivity up 38%.

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Case Study ยท Professional Services

Top Law Firm: Power Platform Apps for Matter-Management Workflows

A top law firm shipped 24 Power Platform apps for matter-management workflows. Lawyer time on coordination tasks down 38%.

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Case Study ยท Energy

Energy Major: Power Platform Apps for Field Operations Across 1,800 Sites

An energy major shipped 60+ Power Platform apps for field operations across 1,800 sites. Field-team productivity up 28%.

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Case Study ยท Public Sector

Major City Government: 60+ Power Platform Apps for Department Operations

A major city government deployed 60+ Power Platform apps across 14 departments. Citizen-services backlog cleared; department-operations productivity up 40%.

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Case Study ยท Manufacturing

Industrial Manufacturer: Power BI Operational Dashboards Across 14 Plants

An industrial manufacturer built Power BI operational dashboards across 14 plants. Plant managers see real-time KPIs every shift change.

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Case Study ยท Healthcare

Hospital System: Power Platform Apps for Clinical Workflows

A hospital system shipped 32 Power Platform apps for niche clinical workflows that didn't justify EHR customization. Clinician hours reclaimed: 14,000+ annually.

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Case Study ยท BFSI

Insurance Carrier: Power Platform Automation Across Claims-Side Workflows

An insurance carrier automated 47 claims-side workflows on Power Platform โ€” workforce-allocation, third-party requests, escalations. 28,000 claims-handler hours reclaimed annually.

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Case Study ยท Public Sector

State Agency: 47 Power Platform Apps in 6 Months โ€” 30K Hours Reclaimed

A state agency democratized custom-app development with Microsoft Power Platform + a Mergen-trained citizen-developer programme. 47 apps live, 30,000 employee hours reclaimed.

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