Measured outcomes
87 → 64 apps (23 retired); 31 modernized
Mobile adoption: 0% → 78% of store ops
Per-app maintenance hours down 71%
$2.4M run-cost savings annualized
87 store-ops apps built over 12 years on Access, classic SharePoint, Excel-with-macros. Maintenance was painful. Mobile experience was nonexistent. The retailer needed modernization without rebuilding from scratch.
Power Platform (Power Apps + Power Automate) as the modernization target. Microsoft Fabric as the unified data layer. Strict triage: 31 apps modernized, 23 retired (low usage), 33 retained as-is for now. Mobile-first for all modernized apps. Power BI dashboards for store ops.
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