Module / Topic: Servicenow

Browse Mergen content

Webinar — CFO’s Guide to Finance Modernization ROI
A live session for CFOs and Finance VPs — how to build a defensible business case for finance shared-services modernization on ServiceNow.
Webinar — CHRO’s Playbook for Employee Experience in 2027
Live with senior CHROs — what’s working in 2027 employee experience, what’s overhyped, and where to invest next.
Webinar — CIO Platform Strategy for 2027 — One Cloud, Two Clouds, or N+1?
A panel for CIOs — does the platform-of-platforms strategy still work, or is the N+1 portfolio approach winning?
Mergen Q1 2028 Newsletter — New Industry Reference Reports + Customer Wins
First newsletter of 2028 — new industry reference reports, customer wins from Q1, and what’s coming.
CFO Outcome — Finance Shared Services Modernization at a Fortune 100 Conglomerate
A Fortune 100 industrial conglomerate consolidated 14 finance shared service centres into 3 hubs on ServiceNow, retiring 9 legacy ticketing tools.
CHRO Outcome — Employee Experience Transformation Across 92 Countries
A Big-4 professional services firm rolled out a unified employee portal across 92 countries, replacing 27 regional HR intranets.
CIO Outcome — CMDB Foundation Reset at a Fortune 200 Tech Firm
A Fortune 200 tech firm rebuilt its CMDB from scratch after 6 years of drift. New foundation supports 240,000 CIs with 91% accuracy.
COO Outcome — Supply Chain Resilience Programme at a Global CPG
A global CPG built a tier-1+tier-2 supplier-risk early warning system after 3 disruptive years (pandemic, Suez, Red Sea).
Insurance Industry Reference Architecture — Life, P&C, Specialty, Reinsurance
A 36-page reference architecture for the insurance industry — covering life, P&C, specialty, and reinsurance carriers.
ESG Reporting on the Now Platform — Practical Patterns
ESG reporting requirements are tightening. The Now Platform can be the right home — when configured correctly. Three patterns that work.