Everest Group has named Mergen a Leader in the PEAK Matrix Assessment for ServiceNow Services 2027.
Read more →Mergen's Engineering Academy expands to Tokyo and Toronto, taking annual capacity to 320+ trained platform engineers.
Read more →Mergen has acquired a US-based specialist ServiceNow boutique focused on state and local government — adding 140 platform engineers.
Read more →Q2 awards season highlights, new industry practice launches in Aerospace + Defense, and customer wins from Q2.
Read more →A leading US oncology research center modernized clinical trial ops — patient enrollment cycle time down 31%.
Read more →A major museum network with 21 institutions unified visitor experience + operations on ServiceNow — 18M annual visitors.
Read more →A major US zoo unified animal-care workflow with visitor experience on ServiceNow — niche but real.
Read more →A major airport authority unified IT, facilities, and stakeholder ops on ServiceNow — 92M passengers annually, zero ops outages.
Read more →Three Chief Customer Officers compare notes on CX strategy across airline, banking, and retail — what travels and what doesn't.
Read more →A practical session for COOs — how to instrument tier-1 and tier-2 supplier risk without boiling the ocean.
Read more →Whether you're modernizing an existing platform, implementing new capabilities, or exploring AI-driven transformation, Mergen's certified experts will help define the right roadmap, scope, and delivery approach for your business.
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