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41 total
47 KEY METRIC
Case Study

Insurance Carrier: Power Platform Automation Across Claims-Side Workflows

An insurance carrier automated 47 claims-side workflows on Power Platform — workforce-allocation, third-party requests, escalations. 28,000 claims-handler hours reclaimed annually.

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38% CHANGE
Case Study

Tier-1 Bank: Microsoft 365 Copilot for Relationship-Manager Productivity

A tier-1 bank deployed Microsoft 365 Copilot to 4,200 relationship managers. Time on prep work down 38%; client-facing time up 22%.

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9 months
Case Study

State Government: Microsoft 365 + Teams Rollout to 75,000 Employees

A state government rolled out Microsoft 365 + Teams to 75,000 employees across 14 departments. Productivity baseline established; collaboration metrics up 47%.

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11 KEY METRIC
Case Study

Industrial Manufacturer: Dynamics 365 Finance + Supply Chain Migration

An industrial manufacturer migrated from legacy SAP to Dynamics 365 Finance + Supply Chain. ERP go-live in 11 months with no business…

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32 KEY METRIC
Case Study

Hospital System: Power Platform Apps for Clinical Workflows

A hospital system shipped 32 Power Platform apps for niche clinical workflows that didn't justify EHR customization. Clinician hours reclaimed: 14,000+ annually.

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38 KEY METRIC
Case Study

Federal Agency: Azure Secure Landing Zone for FedRAMP Workloads

A federal agency deployed an Azure secure landing zone aligned to FedRAMP High. Migrated 38 workloads in 9 months with zero compliance…

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4 KEY METRIC
Case Study

Multi-State Health System: Azure Clinical Data Platform

A multi-state health system built an Azure-based clinical data platform unifying EHR, claims, and operational data. Population-health analytics queries that took hours…

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240 KEY METRIC
Case Study

Industrial Manufacturer: Azure Cloud Migration of 240 Workloads in 11 Months

A diversified industrial manufacturer migrated 240 on-premises workloads to Azure with zero unplanned downtime. 38% reduction in infrastructure cost.

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Case Study

State Agency: 47 Power Platform Apps in 6 Months — 30K Hours Reclaimed

A state agency democratized custom-app development with Microsoft Power Platform + a Mergen-trained citizen-developer programme. 47 apps live, 30,000 employee hours reclaimed.

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Press Release

Mergen Crosses 1,000-Engineer Milestone at Bangalore Delivery Centre

Mergen's Bangalore delivery centre — the firm's primary 24×7 follow-the-sun support hub — now houses over 1,000 platform engineers and architects.

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