Browse Mergen content

Mergen has published its first annual State of Engineering report, distilling patterns from 220+ enterprise programs delivered across nine industries.

Quarterly digest from Mergen — State of Engineering report findings, the FinOps toolkit open-source release, and Healthcare Industry Summit.

A 14-municipality cooperative deployed Dynamics 365 for shared back-office services. Per-municipality operations cost down 38%.

A US state tax authority modernized citizen-facing tax services on Dynamics 365. Filing-completion rate up 18 points; refund-cycle time halved.

A major city government deployed 60+ Power Platform apps across 14 departments. Citizen-services backlog cleared; department-operations productivity up 40%.

A food and beverage manufacturer migrated to Dynamics 365 Supply Chain Management. Demand-forecast accuracy up 22%; spoilage-related write-offs down 31%.

Quarterly digest from Mergen — Engineering Summit 2 recap, new industry practices launched, customer wins, and what’s coming up.

A K-12 school district deployed Microsoft 365 + Teams to 80 schools and 32,000 students. Student-collaboration metrics tripled; teacher prep time reduced 24%.

A specialty retailer deployed Microsoft Copilot to 1,800 merchandisers and buyers. Time-to-decision on assortment + pricing decisions accelerated 32%.

A 14-campus university system unified admissions on Dynamics 365 + Salesforce. Application-to-decision cycle compressed 41%; yield rate up 8 points.