Measured outcomes
Time-to-decision on assortment + pricing: down 32%
Cross-team data-stitching effort: down 64%
Merchandiser tool satisfaction: +34 NPS
1,800 merchandisers + buyers active
Merchandisers and buyers at a specialty retailer spent significant time stitching data from sales reports, inventory, and competitive research before making assortment + pricing decisions.
Microsoft Copilot deployment with retail-specific data grounding (POS, inventory, competitive pricing feeds). Merchandiser-friendly prompt templates. Dedicated workflow integration with the merch planning tools.
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