Module / Topic: Microsoft
Browse Mergen content
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Consulting Firm: Microsoft Copilot for Engagement-Team Productivity
A management consulting firm deployed Microsoft Copilot to 4,200 engagement-team members. Time on draft documents reduced 41%.
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Webinar: ServiceNow + Salesforce + Microsoft — Tri-Platform Integration Patterns
Most enterprises run all three. Most don’t integrate them. This webinar covers the patterns that work for tri-platform integration.
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The Cross-Platform Integration Playbook — ServiceNow, Salesforce, Microsoft
A 32-page playbook for integrating ServiceNow, Salesforce, and Microsoft into a unified employee + customer experience.
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Top Law Firm: Power Platform Apps for Matter-Management Workflows
A top law firm shipped 24 Power Platform apps for matter-management workflows. Lawyer time on coordination tasks down 38%.
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Industrial Manufacturer: Microsoft 365 for Shop-Floor + Corporate Collaboration
A manufacturer rolled out Microsoft 365 with shop-floor-specific patterns. Cross-floor + cross-corporate collaboration measurably improved.
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Specialty Retailer: Microsoft 365 for Store + Back-Office Workforce
A retailer rolled out Microsoft 365 across 800 stores + corporate back office. Store-manager-corporate communications cycle compressed 67%.
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Industrial Distributor: Dynamics 365 for Distribution-Specific Operations
An industrial distributor migrated to Dynamics 365 with distribution-specific extensions. Inventory turns up 24%; customer fill-rate up 6 percentage points.
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Energy Major: Power Platform Apps for Field Operations Across 1,800 Sites
An energy major shipped 60+ Power Platform apps for field operations across 1,800 sites. Field-team productivity up 28%.
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Tier-1 Bank: ServiceNow + Salesforce + Microsoft Tri-Platform Integration
A tier-1 bank integrated ServiceNow (back-office), Salesforce (front-office), Microsoft (productivity) into a unified employee + customer experience.
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Health System: ServiceNow + Salesforce + Microsoft for Clinical + Patient Experience
A health system unified clinical operations (ServiceNow), patient experience (Salesforce Health Cloud), and clinician productivity (Microsoft) onto a shared identity + data fabric.