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Mergen named ServiceNow Elite Partner and Center of Excellence of the Year

Austin, TX — Mergen IT Services today published its first annual State of Engineering report. The report distils patterns from 220+ enterprise programs delivered across the firm’s nine industry practices.

Top three findings

  1. Programs led by senior architects on the keyboard ship 38% faster than peer benchmarks. Senior involvement isn’t a luxury — it’s a productivity multiplier.
  2. Discovery-to-signed-scope cycle is the single biggest predictor of program success. Programs where this cycle exceeds 8 weeks have a 34% higher cost-overrun rate.
  3. Continuous-enhancement programs deliver 4× the cumulative value of annual upgrade-only programs. Compounding beats episodic.

The report is available to clients on request. Excerpts will be published over the coming quarter.

For media inquiries: contact@mergen.com

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