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CASE STUDY

Industrial Distributor: Dynamics 365 for Distribution-Specific Operations

An industrial distributor migrated to Dynamics 365 with distribution-specific extensions. Inventory turns up 24%; customer fill-rate up 6 percentage points.

May 9, 2026 · 2 min read · By admin
At a glance
24% CHANGE
Industry
Manufacturing
Topics
Dynamics 365 · Microsoft
Published
May 2026
Headline outcome
24% Inventory turns: up 24%

Measured outcomes

What this programme actually delivered.

24%

Inventory turns: up 24%

+6

Customer fill-rate: +6 percentage points

99.2%

Per-customer pricing accuracy: 99.2%

14

14-warehouse network on unified platform

The challenge

An industrial distributor’s legacy ERP couldn’t handle the distinct demands of distribution — high SKU count, complex pricing, customer-specific catalogs, regional warehouses.

What we built

Dynamics 365 with distribution-specific extensions. Customer-pricing rules engine. Multi-warehouse inventory + replenishment. Regional pricing variation.

Outcomes

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