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Topic

Dynamics 365

Case studies, insights, and delivery stories tagged to Dynamics 365.

5 resources

Resources

5 total
44% CHANGE
Case Study

Federal Civilian Agency: Dynamics 365 for Citizen Service Delivery

A federal civilian agency replaced legacy systems with Dynamics 365 for citizen service delivery. Service-delivery time down 44%; FedRAMP-aligned.

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24% CHANGE
Case Study

Industrial Distributor: Dynamics 365 for Distribution-Specific Operations

An industrial distributor migrated to Dynamics 365 with distribution-specific extensions. Inventory turns up 24%; customer fill-rate up 6 percentage points.

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38% CHANGE
Case Study

Multi-State Municipal Cooperative: Dynamics 365 for Shared Services

A 14-municipality cooperative deployed Dynamics 365 for shared back-office services. Per-municipality operations cost down 38%.

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+18 KEY METRIC
Case Study

US State Tax Authority: Dynamics 365 Modernization for Citizen-Facing Tax Services

A US state tax authority modernized citizen-facing tax services on Dynamics 365. Filing-completion rate up 18 points; refund-cycle time halved.

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11 KEY METRIC
Case Study

Industrial Manufacturer: Dynamics 365 Finance + Supply Chain Migration

An industrial manufacturer migrated from legacy SAP to Dynamics 365 Finance + Supply Chain. ERP go-live in 11 months with no business…

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