Module / Topic: Dynamics 365
Browse Mergen content
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Global Freight Forwarder: ERP Modernization on Dynamics 365
A global freight forwarder migrated to Dynamics 365 with freight-forwarding extensions. Quote-to-invoice cycle compressed 38%.
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Federal Civilian Agency: Dynamics 365 for Citizen Service Delivery
A federal civilian agency replaced legacy systems with Dynamics 365 for citizen service delivery. Service-delivery time down 44%; FedRAMP-aligned.
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Industrial Distributor: Dynamics 365 for Distribution-Specific Operations
An industrial distributor migrated to Dynamics 365 with distribution-specific extensions. Inventory turns up 24%; customer fill-rate up 6 percentage points.
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Multi-State Municipal Cooperative: Dynamics 365 for Shared Services
A 14-municipality cooperative deployed Dynamics 365 for shared back-office services. Per-municipality operations cost down 38%.
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US State Tax Authority: Dynamics 365 Modernization for Citizen-Facing Tax Services
A US state tax authority modernized citizen-facing tax services on Dynamics 365. Filing-completion rate up 18 points; refund-cycle time halved.
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Food Manufacturer: Supply Chain Modernization on Dynamics 365
A food and beverage manufacturer migrated to Dynamics 365 Supply Chain Management. Demand-forecast accuracy up 22%; spoilage-related write-offs down 31%.
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University System: Dynamics 365 + Salesforce for Admissions Management
A 14-campus university system unified admissions on Dynamics 365 + Salesforce. Application-to-decision cycle compressed 41%; yield rate up 8 points.
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Industrial Manufacturer: Dynamics 365 Finance + Supply Chain Migration
An industrial manufacturer migrated from legacy SAP to Dynamics 365 Finance + Supply Chain. ERP go-live in 11 months with no business disruption; close-cycle 60% faster.