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Microsoft 365 Case Studies

7 total
4 KEY METRIC
Case Study · Manufacturing

Industrial Manufacturer: Microsoft 365 for Shop-Floor + Corporate Collaboration

A manufacturer rolled out Microsoft 365 with shop-floor-specific patterns. Cross-floor + cross-corporate collaboration measurably improved.

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67% CHANGE
Case Study · Retail

Specialty Retailer: Microsoft 365 for Store + Back-Office Workforce

A retailer rolled out Microsoft 365 across 800 stores + corporate back office. Store-manager-corporate communications cycle compressed 67%.

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32% CHANGE
Case Study · Retail

Specialty Retailer: Microsoft Copilot for Merchandiser Productivity

A specialty retailer deployed Microsoft Copilot to 1,800 merchandisers and buyers. Time-to-decision on assortment + pricing decisions accelerated 32%.

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76% CHANGE
Case Study · BFSI

Tier-1 Bank: Microsoft 365 Security Baseline Across 80,000 Mailboxes

A tier-1 bank rolled out a hardened Microsoft 365 security baseline across 80,000 mailboxes. Phishing-related incidents dropped 76%.

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9 months
Case Study · Public Sector

State Government: Microsoft 365 + Teams Rollout to 75,000 Employees

A state government rolled out Microsoft 365 + Teams to 75,000 employees across 14 departments. Productivity baseline established; collaboration metrics up 47%.

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38% CHANGE
Case Study · BFSI

Tier-1 Bank: Microsoft 365 Copilot for Relationship-Manager Productivity

A tier-1 bank deployed Microsoft 365 Copilot to 4,200 relationship managers. Time on prep work down 38%; client-facing time up 22%.

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Case Study · Public Sector

State Agency: 47 Power Platform Apps in 6 Months — 30K Hours Reclaimed

A state agency democratized custom-app development with Microsoft Power Platform + a Mergen-trained citizen-developer programme. 47 apps live, 30,000 employee hours reclaimed.

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