Why case studys from Mergen?
Every case study lists hard outcome metrics โ cycle time, cost, quality, NPS โ not soft win statements.
Programmes spanning Fortune-500 banks, top-10 insurers, global manufacturers, 32-hospital health systems.
Each transformation distills into a repeatable architecture pattern โ codified in our delivery library.
A top-10 pharma consolidated 8 regional marketing automation tools into Salesforce Marketing Cloud + Data Cloud, with HCP-grade compliance.
A major nonprofit deployed Salesforce NPSP + Marketing Cloud for donor engagement. Donor lifetime value up 47%; major-gift conversion up 6 points.
Read case study โA major newspaper publisher rebuilt subscription + content operations on Salesforce. Subscriber LTV up 28%; content-team productivity up 32%.
Read case study โA mobile MVNO built end-to-end customer-acquisition + lifecycle on Marketing Cloud. Cost per acquisition down 28%; churn down 14 points.
Read case study โA multi-brand beauty company unified loyalty + Marketing Cloud across 7 brands. Cross-brand purchase rate up 32%.
Read case study โA public university built Marketing Cloud journeys for student recruitment + engagement. Application-completion rate up 28%; yield-rate improved.
Read case study โA global hotel chain built loyalty-member personalization on Marketing Cloud. Repeat-stay rate up 18%; cross-brand stays up 27%.
Read case study โA fashion retailer deployed Marketing Cloud personalization across 14M customer records. Email engagement up 5ร; cart-recovery revenue up 47%.
Read case study โA specialty pharma company deployed Marketing Cloud for HCP engagement with full Sunshine Act + GxP compliance. HCP-engagement metrics up 47%.
Read case study โA third-party logistics provider built B2B nurture programmes on Marketing Cloud. Long-cycle B2B win rate up 16%; sales-pipeline velocity up 24%.
Read case study โA B2B SaaS company built end-to-end Marketing Cloud journeys spanning trial signup โ paid conversion โ expansion. Trial-to-paid conversion up 28%.
Read case study โA regional health plan deployed Marketing Cloud for member engagement on preventive-care campaigns. Annual wellness-visit completion up 23%.
Read case study โA multi-brand CPG built a unified customer data platform on Salesforce Data Cloud + Marketing Cloud. Email engagement up 4ร, attributed revenue…
Read case study โEvery Mergen case study was written by a working practitioner. Want a conversation with one of them?
Connect with a certified architect and explore how Mergen can accelerate your transformation.
Receive a comprehensive platform health check and a prioritized roadmap.
See how organizations like yours achieved measurable results.
Ready to go? Tell us about your initiative and we'll scope an engagement in 48 hours.