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Mergen named ServiceNow Elite Partner and Center of Excellence of the Year

All Analyst Mention / Award 5 Blog 65 Case Study 244 Newsletter 10 Press Release 16 Webinar / Event 39 Whitepaper / eBook 20

Why webinar / events from Mergen?

Built by the team actually doing the work.

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Real engagement footage

Screen-share walk-throughs of actual programmes — not slideware.

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Live Q&A

Direct access to the architects who designed and shipped the work.

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45 min, no fluff

Tight format — context in 5, content in 30, Q&A in 10. Watch on 1.5×.

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All Webinar / Events

38 total
Webinar / Event

Webinar — CCO Panel on CX 2027 — Airline, Banking, Retail

Three Chief Customer Officers compare notes on CX strategy across airline, banking, and retail — what travels and what doesn't.

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Webinar / Event

Webinar — COO’s Playbook for Supply Chain Resilience

A practical session for COOs — how to instrument tier-1 and tier-2 supplier risk without boiling the ocean.

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Webinar / Event

Webinar — CFO’s Guide to Finance Modernization ROI

A live session for CFOs and Finance VPs — how to build a defensible business case for finance shared-services modernization on ServiceNow.

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Webinar / Event

Webinar — CHRO’s Playbook for Employee Experience in 2027

Live with senior CHROs — what's working in 2027 employee experience, what's overhyped, and where to invest next.

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Webinar / Event

Webinar — CIO Platform Strategy for 2027 — One Cloud, Two Clouds, or N+1?

A panel for CIOs — does the platform-of-platforms strategy still work, or is the N+1 portfolio approach winning?

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Webinar / Event

Webinar — CISO’s Board Conversation on Cyber in 2027

How to translate cyber posture into the language the board actually rewards — risk reduction, regulator readiness, insurance economics.

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Webinar / Event

Webinar: AI Deployment in Regulated Industries — Patterns That Pass Audit

AI deployments in regulated industries face unique challenges. This webinar covers patterns that satisfy regulators + deliver value.

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Webinar / Event

Webinar: CDP Architecture — B2B vs B2C Patterns

B2B and B2C CDP deployments are very different. This webinar covers the architectural patterns that fit each.

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Webinar / Event

Webinar: ESG Reporting Platforms — Beyond the Spreadsheet

ESG reporting requirements are tightening. Spreadsheet-based reporting won't scale. This webinar covers platform patterns that work.

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Webinar / Event

Webinar: Data Residency Strategy in a Multi-Region World

Data residency requirements are tightening globally. This webinar covers strategy patterns that work without doubling infrastructure cost.

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Webinar / Event

Webinar: Vendor Management for Managed Services — Getting What You Pay For

Most managed-services contracts deliver less than promised. This webinar covers the contract + governance patterns that change that.

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Webinar / Event

Webinar: Industry Cloud — When to Use It, When to Skip It

Industry Cloud accelerates some deployments + slows others. This webinar covers the decision framework.

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Webinar / Event

Webinar: ServiceNow + Salesforce + Microsoft — Tri-Platform Integration Patterns

Most enterprises run all three. Most don't integrate them. This webinar covers the patterns that work for tri-platform integration.

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Webinar / Event

Webinar: A CISO’s Guide to ServiceNow SecOps

For CISOs evaluating ServiceNow SecOps — what it does well, what it doesn't, and how to size the investment.

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Webinar / Event

Webinar: Adoption Programmes That Actually Work — Beyond “Training and Hope”

Most adoption programmes are "train and hope." This webinar covers what actually drives sustained platform adoption.

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Webinar / Event

Webinar: Multi-Brand CDP Architecture — Identity Resolution at Scale

Multi-brand CDP deployments are the hardest customer-data-platform implementations. Patterns from CPG + retail deployments.

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Webinar / Event

Webinar: Salesforce Industries Cloud — Health, FSC, Public Sector Patterns

A 60-minute deep-dive on Salesforce Industries Cloud deployments — Health Cloud, Financial Services Cloud, and Public Sector Solutions.

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Webinar / Event

Webinar: Platform Engineering at Scale — Internal Developer Platforms

Building internal developer platforms that engineering teams actually adopt. Patterns from B2B SaaS + financial services deployments.

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Webinar / Event

Webinar: Zero-Trust IAM Implementation — From Concept to Production

Zero-trust is fashionable. Implementation is hard. This webinar covers the patterns that actually deliver, with reference deployments.

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Webinar / Event

Webinar: M&A IT Integration — From Day-1 to Synergy Capture

IT integration during M&A is one of the highest-stakes activities in enterprise IT. This webinar covers the patterns that work.

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Webinar / Event

Webinar: Modern Data Governance — Beyond the Catalog

Data catalogs are necessary but insufficient. This webinar covers governance patterns that scale beyond the catalog.

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Webinar / Event

Webinar: Strategic Portfolio Management on ServiceNow — From Spreadsheets to System of Record

A 50-minute walk-through of SPM rollout patterns at scale, with screen-shares of production deployments at a hospital network and a tier-1 telco.

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Webinar / Event

Webinar: Salesforce ↔ ServiceNow Integration Patterns

Integration patterns for organizations running both Salesforce and ServiceNow. Common pitfalls, recommended architectures, and live demos.

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Webinar / Event

Webinar: Network Operations Modernization with AIOps

Patterns for modernizing network operations with AIOps. From legacy NOC to AI-augmented network engineering.

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