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Resources

9 total
Webinar / Event

Webinar: CDP Architecture — B2B vs B2C Patterns

B2B and B2C CDP deployments are very different. This webinar covers the architectural patterns that fit each.

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28% CHANGE
Case Study

Mobile MVNO: Customer Acquisition + Lifecycle on Marketing Cloud

A mobile MVNO built end-to-end customer-acquisition + lifecycle on Marketing Cloud. Cost per acquisition down 28%; churn down 14 points.

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32% CHANGE
Case Study

Beauty Brand: Marketing Cloud + Loyalty for Cross-Brand Engagement

A multi-brand beauty company unified loyalty + Marketing Cloud across 7 brands. Cross-brand purchase rate up 32%.

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Webinar / Event

Webinar: Multi-Brand CDP Architecture — Identity Resolution at Scale

Multi-brand CDP deployments are the hardest customer-data-platform implementations. Patterns from CPG + retail deployments.

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5 KEY METRIC
Case Study

Fashion Retailer: Marketing Cloud Personalization at Scale

A fashion retailer deployed Marketing Cloud personalization across 14M customer records. Email engagement up 5×; cart-recovery revenue up 47%.

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Blog

Identity Resolution at Scale — Patterns and Anti-Patterns

Identity resolution looks simple in slides. At scale, it's where most customer-data platforms stumble. Three production patterns.

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Webinar / Event

Webinar: Salesforce Data Cloud — Identity Resolution Across Brands

Identity resolution patterns in Salesforce Data Cloud — from a multi-brand CPG and a B2B SaaS company's production deployments.

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23% CHANGE
Case Study

Regional Health Plan: Member Engagement on Marketing Cloud

A regional health plan deployed Marketing Cloud for member engagement on preventive-care campaigns. Annual wellness-visit completion up 23%.

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4 KEY METRIC
Case Study

Multi-Brand CPG: 4× Personalization Lift with Marketing Cloud + CDP

A multi-brand CPG built a unified customer data platform on Salesforce Data Cloud + Marketing Cloud. Email engagement up 4×, attributed revenue…

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