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ServiceNow Discovery & Service Mapping

Every Asset Discovered. Every Dependency Mapped.

Mergen automates infrastructure discovery and builds real-time service dependency maps, giving enterprises an accurate, continuously updated view of what they run and what it supports.

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100+ Implementations
60% Faster Time-to-Value
99.9% Uptime SLA
24×7 Support Coverage

Core Capabilities
What Mergen Delivers For Discovery & Service Mapping

01

Automated Infrastructure Discovery

Mergen configures scheduled, credential-based scanning that identifies servers, virtual machines, cloud resources, and network devices, and writes accurate records into the CMDB.

02

Application Dependency Mapping

Mergen maps dependencies down to the process and port level, showing exactly which components support each application.

03

Business Service Maps

Mergen builds visual, continuously updated maps that connect infrastructure to the business services it supports, showing blast radius before a change or failure occurs.

04

CMDB Accuracy And Health

Mergen configures data certification and reconciliation rules that keep the CMDB accurate as source data changes across systems.

Know What You Run, And What It Supports.

Talk to Mergen about building a discovery and service mapping foundation your other ITOM and ITSM processes can rely on.

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