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CASE STUDY

Satellite Provider: ITOM for Ground Station + Network Operations

A satellite provider unified ITOM across 24 ground stations + network ops. Outage response time down 51%.

May 9, 2026 · 2 min read · By admin
At a glance
51% CHANGE
Industry
Telecom
Topics
ITOM · Monitoring
Published
May 2026
Headline outcome
51% Outage response time: down 51%

Measured outcomes

What this programme actually delivered.

51%

Outage response time: down 51%

200

Predictive maintenance: 200+ flags Y1

24

24 ground stations + NOC unified

The challenge

A satellite provider operated 24 ground stations + central network ops. Cross-station correlation of degradation patterns was manual; outage response was reactive.

What we built

ITOM ingesting telemetry from all ground stations + central NOC. Cross-station correlation. Predictive-maintenance models for ground-station equipment.

Outcomes

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