Module / Topic: Monitoring

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Global Air Cargo Operator: ITOM Across 240-Aircraft Fleet
A global air cargo operator unified IT + operational technology across 240 aircraft + 14 cargo hubs. Aircraft availability up 3 points.
Satellite Provider: ITOM for Ground Station + Network Operations
A satellite provider unified ITOM across 24 ground stations + network ops. Outage response time down 51%.
Utility-Scale Solar Developer: Asset Management Across 240 Projects
A utility-scale solar developer built asset-management across 240 active projects. Asset availability up 4 points; per-MW O&M cost down 22%.
Energy Sector Transformation — Renewable Integration + OT/IT Convergence
A 30-page playbook for energy-sector transformation — renewable-energy integration, OT/IT convergence, and grid-scale analytics.
3PL: Fleet IoT Monitoring on ServiceNow ITOM
A 3PL provider unified fleet IoT monitoring on ServiceNow ITOM. Vehicle-incident MTTR down 51%; predictive maintenance flagged 1,200 issues proactively in Y1.
Renewable Energy Co: IoT Asset Monitoring Across 240 Wind + Solar Farms
A renewable-energy company unified IoT asset monitoring across 240 wind + solar farms on AWS + ServiceNow. Asset availability up 4 percentage points.
Webinar: Network Operations Modernization with AIOps
Patterns for modernizing network operations with AIOps. From legacy NOC to AI-augmented network engineering.
Global Enterprise: Unified Monitoring + Observability Across 12 Business Units
A global enterprise unified monitoring across 12 business units on a single observability platform. Cross-BU incident correlation now possible.