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A global insurer rolled out 4 ServiceNow modules in waves over 18 months. Each wave shipped on schedule with stakeholder reviews every 2 weeks.

A tier-1 bank rolled out a hardened Microsoft 365 security baseline across 80,000 mailboxes. Phishing-related incidents dropped 76%.

A scaling fintech rebuilt onboarding for compliance-heavy roles via HRSD. Time to fully-cleared productive employee: 18 days → 6 days.

A scaling fintech deployed SIEM + SOAR with custom playbooks for the financial-services threat landscape. Mean time to detect malicious activity: 4 hours → 9 minutes.

A global bank achieved DORA compliance across 24 jurisdictions with continuous-evidence collection. First-time audit pass.

A global insurer deployed GenAI summarization on 1.8M annual claims, summarizing the case timeline at handler login. Average handle time down 41%.

A global bank built a multi-cloud strategy routing workloads to AWS or Azure based on regulatory and cost factors. Vendor-lock-in risk eliminated.

A 28-page playbook covering BFSI-specific ITSM patterns — regulatory considerations, change-management for trading systems, FCA/SEC audit alignment.

An insurance carrier automated 47 claims-side workflows on Power Platform — workforce-allocation, third-party requests, escalations. 28,000 claims-handler hours reclaimed annually.

A tier-1 bank deployed Microsoft 365 Copilot to 4,200 relationship managers. Time on prep work down 38%; client-facing time up 22%.