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BFSI — page 3

53 total
Case Study

Tier-1 Bank: Managed ServiceNow CoE — Full Platform Operations

Mergen runs a tier-1 bank's ServiceNow CoE end-to-end — platform operations, governance, upgrades, and continuous improvement. 3 years sustained.

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-3 KEY METRIC
Case Study

Tier-1 Bank: 9-Dimension Platform Assessment Drove $40M Improvement Roadmap

A tier-1 bank ran Mergen's 9-dimension platform assessment on its ServiceNow estate. Top-3 levers identified delivered $40M Y1 outcome.

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47% CHANGE
Case Study

Private Bank: Now Assist for Wealth Advisor Productivity

A private bank deployed Now Assist on its 1,800 wealth advisors. Client-meeting prep time reduced 47%; cross-sell opportunity surfacing automated.

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14 KEY METRIC
Case Study

Global Reinsurer: Catastrophe Modelling on Snowflake + Vertex AI

A global reinsurer rebuilt catastrophe modelling on Snowflake + Google Vertex AI. Model run-time reduced 14×; new exposure analysis turnaround days →…

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38% CHANGE
Case Study

Specialty Insurer: SPM for $250M Annual Technology Investment Portfolio

A specialty commercial insurer managed its $250M annual technology-investment portfolio on SPM. Investment-decision quality + speed both improved measurably.

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3 years
Case Study

Tier-1 Bank: 3-Year Digital Transformation Roadmap Delivered on Plan

A tier-1 bank co-designed a 3-year digital transformation roadmap with Mergen. Delivered all 18 strategic initiatives on plan; $80M cumulative outcome.

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Blog

The DORA Reality Check for Financial Services Engineering

DORA is here. Most financial-services organizations are underprepared. The pragmatic path forward in 90 days.

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6 weeks BEFORE 3 days AFTER
Case Study

Fintech: MLOps Platform for Real-Time Fraud Model Lifecycle

A fintech built an MLOps platform managing 14 fraud-detection models in production. Model deployment time: 6 weeks → 3 days; drift detection…

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14 KEY METRIC
Case Study

Global Bank: Data Warehouse Modernization on Snowflake

A global bank migrated from a legacy enterprise data warehouse to Snowflake. Query performance up 14×; data-engineering team capacity up 38%.

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92% CHANGE
Case Study

Scaling Fintech: Cloud Infrastructure Modernization

A scaling fintech modernized cloud infrastructure with infrastructure-as-code, GitOps, and policy enforcement. Time-to-deploy new environments: days → minutes.

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