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Mergen runs a tier-1 bank’s ServiceNow CoE end-to-end — platform operations, governance, upgrades, and continuous improvement. 3 years sustained.

A tier-1 bank ran Mergen’s 9-dimension platform assessment on its ServiceNow estate. Top-3 levers identified delivered $40M Y1 outcome.

A private bank deployed Now Assist on its 1,800 wealth advisors. Client-meeting prep time reduced 47%; cross-sell opportunity surfacing automated.

A global reinsurer rebuilt catastrophe modelling on Snowflake + Google Vertex AI. Model run-time reduced 14×; new exposure analysis turnaround days → hours.

A specialty commercial insurer managed its $250M annual technology-investment portfolio on SPM. Investment-decision quality + speed both improved measurably.

A tier-1 bank co-designed a 3-year digital transformation roadmap with Mergen. Delivered all 18 strategic initiatives on plan; $80M cumulative outcome.

DORA is here. Most financial-services organizations are underprepared. The pragmatic path forward in 90 days.

A fintech built an MLOps platform managing 14 fraud-detection models in production. Model deployment time: 6 weeks → 3 days; drift detection automated.

A global bank migrated from a legacy enterprise data warehouse to Snowflake. Query performance up 14×; data-engineering team capacity up 38%.

A scaling fintech modernized cloud infrastructure with infrastructure-as-code, GitOps, and policy enforcement. Time-to-deploy new environments: days → minutes.