Measured outcomes
Adjunct onboarding: 21 → 3 days
Faculty satisfaction with HR: +44 NPS
A public university’s HR served three distinct populations — full-time faculty (tenure-track + tenured), staff, and adjunct faculty. Each had different lifecycle needs; the legacy system supported staff well, faculty + adjuncts poorly.
HRSD with population-specific workflows. Faculty: tenure-clock tracking, sabbatical management, research-leave processing. Adjunct: rapid-onboarding for semester-by-semester engagement. Staff: standard workflows.
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