Industry Tag: Education

Browse Mergen content

K-12 School District — ITSM + Employee Experience for 41,000 Educators
One of the largest US K-12 school districts unified IT + HR service for 41,000 educators across 320 schools.
D1 Athletics Department: ITSM for Athletics-Specific IT Operations
A Division 1 university athletics department deployed ITSM for athletics-specific operations — broadcasting, recruiting tech, athlete-data systems.
Public University: Marketing Cloud for Student Recruitment + Engagement
A public university built Marketing Cloud journeys for student recruitment + engagement. Application-completion rate up 28%; yield-rate improved.
Public University: HRSD for Faculty + Staff + Adjunct Lifecycle
A public university rolled out HRSD covering full-time faculty, staff, and adjunct workflows. Adjunct onboarding cycle: 21 days → 3 days.
Education Technology Strategy — K-12 + Higher Education + Adult Learning
A 28-page strategy framework for education technology — K-12 districts, universities, and adult learning. Covers learning platforms, student-success, and operations.
K-12 District: Microsoft 365 Rollout to 80 Schools, 32,000 Students
A K-12 school district deployed Microsoft 365 + Teams to 80 schools and 32,000 students. Student-collaboration metrics tripled; teacher prep time reduced 24%.
Public University: Student Success on Salesforce Education Cloud
A public university deployed Salesforce Education Cloud for student success — early-warning systems, advisor coordination. 4-year graduation rate up 6 points.
University System: Dynamics 365 + Salesforce for Admissions Management
A 14-campus university system unified admissions on Dynamics 365 + Salesforce. Application-to-decision cycle compressed 41%; yield rate up 8 points.
Research University: AWS for Genomic-Research Compute
A research university migrated genomic-research compute to AWS with FedRAMP-aligned controls. Researcher time-to-results compressed 67%.