For CDOs — what changes in data strategy when generative AI is consuming everything, and what doesn't.
Mergen has been promoted to Salesforce Summit Tier Partner — the highest tier in the Salesforce Partner Program.
Read more → Analyst Mention / AwardMergen has been recognized as an AWS Premier Tier Services Partner — the highest tier in the AWS Partner Network.
Read more → Analyst Mention / AwardIDC has recognized Mergen as a Major Player in its MarketScape for ServiceNow Implementation Services. Recognition cites delivery methodology and outcome consistency.
Read more →The best organizations today know that a great digital employee experience is not just about productivity. It is about making every team…
Read more → BlogYour CMDB [Configuration Management Database] is lying to you. Worse, it is costing you millions! According to the IBM Institute for Business Value…
Read more → BlogYour enterprise is paying millions for ServiceNow. Are you fully using it? As in unlocking the automation, the AI, the cross-functional workflows,…
Read more →A commercial real estate REIT unified facilities ops across 1,400 properties on ServiceNow Workplace Service Delivery.
Read more → Case StudyA major airport authority unified IT, facilities, and stakeholder ops on ServiceNow — 92M passengers annually, zero ops outages.
Read more → Case StudyA top-10 global shipping line digitized port-call coordination across 380 ports — voyage delays cut 22%.
Read more →Q2 awards season highlights, new industry practice launches in Aerospace + Defense, and customer wins from Q2.
Read more → NewsletterFirst newsletter of 2028 — new industry reference reports, customer wins from Q1, and what's coming.
Read more → NewsletterEnd-of-year wrap from Mergen — 2027 highlights, customer-program outcomes, and what's coming in 2028.
Read more →Everest Group has named Mergen a Leader in the PEAK Matrix Assessment for ServiceNow Services 2027.
Read more → Press ReleaseISG has positioned Mergen as a Leader in its Provider Lens for Cybersecurity Services across 4 quadrants.
Read more → Press ReleaseSalesforce has named Mergen Partner of the Year for Financial Services Cloud — recognition of 11 successful FSC programmes in 2026.
Read more →Three Chief Customer Officers compare notes on CX strategy across airline, banking, and retail — what travels and what doesn't.
Read more → Webinar / EventA practical session for COOs — how to instrument tier-1 and tier-2 supplier risk without boiling the ocean.
Read more → Webinar / EventA live session for CFOs and Finance VPs — how to build a defensible business case for finance shared-services modernization on ServiceNow.
Read more →A 36-page reference architecture for the insurance industry — covering life, P&C, specialty, and reinsurance carriers.
Read more → Whitepaper / eBookA 32-page reference architecture for retail + CPG — omnichannel commerce, loyalty, supply chain, and the data platform underpinning it all.
Read more → Whitepaper / eBookA 30-page reference architecture for government technology — federal civilian + DoD-aligned + state + local + municipal.
Read more →Every Mergen resource was written by a working architect or engineer. Want a conversation with one?
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